PRIVACY POLICY

 

Introduction Snkrehab Limited ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, services, and products. By using our website (www.snkrehab.co.uk), purchasing our products, or booking a service, you agree to the collection and use of your information in accordance with this policy.

Information We Collect When you interact with our website, services, or products, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Payment Information: Payment details are securely processed by third-party payment providers (we do not store your full payment details).

  • Order Details: Information related to purchases and service bookings.

  • Website Usage Data: Information about how you use our website, including cookies, IP addresses, browser type, and device information.

  • Marketing Preferences: Your preferences for receiving promotional content.

How We Use Your Information We use your data for the following purposes:

  • To process orders and services: Fulfill purchases, manage sneaker cleaning bookings, and provide customer support.

  • To communicate with you: Provide order updates, respond to inquiries, and send important service notifications.

  • To improve our website and services: Analyze customer behavior and improve user experience.

  • For marketing purposes: Send promotional emails, special offers, and updates (only if you have opted in).

  • To ensure security and fraud prevention: Monitor and protect against fraudulent transactions.

How We Protect Your Information We take appropriate security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes:

  • Encrypted payment processing through secure third-party providers.

  • Secure servers and access controls to safeguard your information.

  • Regular security audits and compliance with data protection regulations.

Sharing Your Information We do not sell or trade your personal information. However, we may share your data with trusted third parties to fulfill orders and services, including:

  • Shipping & Delivery Partners: DPD and Royal Mail to process and deliver your orders.

  • Payment Processors: Secure third-party services to process transactions.

  • Marketing & Analytics Providers: Platforms that help us track website activity and customer engagement.

  • Legal Authorities: When required by law or to protect our legal rights.

Your Data Rights Under UK data protection laws, you have the right to:

  • Access your data: Request a copy of the personal information we hold about you.

  • Correct your data: Request corrections to any inaccurate or incomplete information.

  • Delete your data: Request the deletion of your personal information (subject to legal retention requirements).

  • Withdraw consent: Opt out of marketing emails at any time by clicking "unsubscribe" in our emails.

  • Restrict or object to processing: Ask us to limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at enquiries@snkrehab.co.uk.

Cookies & Tracking Technologies Our website uses cookies and similar technologies to enhance user experience and track site analytics. You can manage or disable cookies in your browser settings.

Types of cookies we use:

  • Essential Cookies: Required for website functionality (e.g., shopping cart, login sessions).

  • Analytical Cookies: Help us understand how visitors use our website.

  • Marketing Cookies: Used for advertising and promotional purposes.

Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of external sites. Please review their policies before providing any personal information.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Snkrehab Limited
Unit 66, The Maltings Business Centre
Stanstead Abbotts, Ware
Hertfordshire, England, SG12 8HG
Email: enquiries@snkrehab.co.uk
Phone: 07494663154

By using our website and services, you agree to the terms of this Privacy Poli