FAQ's

We offer a range of sneaker care services, including deep cleaning, stain removal, sole whitening, deodorizing, water repellant treatment, and restoration for various types of materials like leather, suede, mesh, and canvas.

Yes, we offer discounts for bulk orders. Please contact us for more information on bulk pricing and special arrangements.

You can book a service through the link on our website, DM on Instagram or by contacting us directly via phone or email. Simply choose your preferred service, select a date and time, and provide your contact details.

Yes, we offer convenient pickup and delivery services for an additional small fee. You can choose this option when booking your service.

The cleaning process typically takes 3-5 days, depending on the type of service and the condition of the sneakers. We’ll give you an estimated time when you book.

The restoration process takes 7-10 depending on the condition of the Sneakers

We aim to remove as many stains as possible, but some stains, particularly those that are deeply set or have been on the sneakers for a long time, may not come out completely. We’ll assess your sneakers and let you know what results to expect.

We clean all types of sneakers, including leather, suede, nubuck, mesh, canvas, and more. If you have a specific material or brand in mind, feel free to ask us about it.

Our prices vary depending on the type of service and the condition of your sneakers. Please check our pricing page for detailed information or contact us for a custom quote.

All payment is via BACS or Cash and we take payment upfront prior to the services.

• At Snkrehab, we accept a variety of payment methods, including all major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and other popular digital payment options.

Yes, your payment information is secure. We use industry-standard encryption and security protocols to protect your data. Your payment details are processed through secure, trusted payment gateways to ensure complete privacy and protection.

Our standard delivery timeframe is 1-2 working days. However, in some cases, it may take up to 3 days. If you need your order sooner, please select the next-day delivery option at checkout.

After a successful payment, you will receive a confirmation email with your order details. If you do not receive a confirmation email, please check your spam folder or contact our customer service team for assistance.

To place an order, simply browse our products, add your desired items to your cart, and proceed to checkout. Follow the on-screen instructions to enter your shipping details and payment information. Once your order is complete, you’ll receive a confirmation email.

If you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but once the order has been processed or shipped, changes may not be possible.

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package on our website or the carrier’s site.

If you receive a damaged or incorrect item, please contact our customer service team immediately with your order number and photos of the issue. We’ll arrange for a replacement or refund as quickly as possible.